Shipping & Delivery Policy
Last updated: September 23, 2026
The platform Smarto AI (https://smartoai.fun) is an online educational software service operated and billed by Cyber Vision in technical collaboration with GNET Technologies and Smarto.
1. 100% Digital SaaS Service (No Physical Shipping)
Smarto AI is a purely cloud-hosted educational technology platform. We provide online interactive learning software, cognitive brain development gyms, NEET & JEE computer-based mock tests, and on-demand printable PDF worksheets.
Because all tools, study plans, tests, and materials are delivered electronically across the internet to the user's web browser, no physical goods are shipped, and no shipping, postage, or freight charges are applicable to any transaction.
2. Delivery Method & Turnaround Timeline
Upon successful payment authorization via our payment gateway partner, Razorpay:
Your student/parent account is upgraded automatically within seconds of payment completion. You will gain immediate access to all unlocked modules and mock exam halls.
An electronic tax invoice and confirmation receipt issued by Cyber Vision is automatically dispatched to your registered email address within minutes.
3. Printable Worksheets & PDF Downloads
All printable A4 practice worksheets, cognitive exercise workbooks, and answer keys are dynamically generated online and delivered as instantaneous PDF file downloads directly within your browser session.
4. Technical Support for Delivery Issues
In the rare event of a network glitch where payment has been deducted but your account subscription does not reflect immediately:
Please email our support team at support@smartoai.fun with your Razorpay Payment Reference ID (e.g., pay_XXXXXXXXXX).
Our operations team at Cyber Vision investigates and resolves all access sync inquiries within 2 to 4 business hours.