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Official Help Desk & Grievance

Contact Us & Grievance Redressal

We are here to assist parents, educators, and students with inquiries regarding subscriptions, billing, Razorpay payments, curriculum alignment, or technical support.

Merchant & Operating Entity: Cyber Vision

The Smarto AI platform (https://smartoai.fun) is operated by Cyber Vision in technical collaboration with GNET Technologies and Smarto. All commercial operations, bank merchant processing, and Razorpay transactions are officially conducted by Cyber Vision.

Customer & Billing Support

For subscription queries, refunds, and payment assistance:

support@smartoai.fun

Grievance & Compliance Officer

As per Indian IT (Intermediary Guidelines) Rules & DPDP compliance:

Officer: Grievance Officer, Cyber Vision

Email: grievance@smartoai.fun

Turnaround: Grievances redressed within 48 business hours

Operating Hours

Monday – Saturday: 9:30 AM – 6:30 PM IST

Average Response Time: Under 24 Business Hours

Registered Operating Entity

Cyber Vision
In Technical Association with GNET Technologies & Smarto
Operational Web Portal: https://smartoai.fun
Country of Incorporation: India

Send Us a Direct Message

Fill out the form below and our Cyber Vision support team will respond promptly.